The Re:Design Podcast
Design that connects us
Re:Design: the human centred design podcast
We live in a world that is always evolving, changing and re-building itself. Mima is on a mission to ensure that in this fast-moving world we don’t lose sight of what matters - people.
Mima brings together thinkers from parallel industries to discuss how human-centered design can solve complex and crucial business challenges.
The series will allow the sharing of ideas, the opportunity to step into different terrains, create connections and the creative thinking we need to keep designing and creating a better world.
This series is for the curious, the playful, the creative and the creators.
Podcast Player
How do you create positive change in your business that lasts?
Have you ever been frustrated in your attempts to land enduring change in your business? Have you ever just not known where to start or how to make sure you get all the stakeholders to buy into it?
How do you create positive change in your business that lasts?
Have you ever been frustrated in your attempts to land enduring change in your business? Have you ever just not known where to start or how to make sure you get all the stakeholders to buy into it?
In this episode, we draw from the experience of the Head of Customer Experience who carried out a huge change project and {tbc} to give you real-world insights into how best to create impactful and enduring change.
Guests include:
How do you make travel more accessible?
A billion people - that’s 15% of the world’s population - live with some sort of disability, so ensuring equal access to travel is not just simply the right thing to do not just from an ethical standpoint but it’s also just good business. From temporary and permanent disabilities to impairments to speech, vision, hearing, communication, sensory processing, and physical limitations such as people who require walking aids and wheelchair users, there is a significant and growing need for accessible travel.
In this episode we chat with an award-winning writer, speaker and patient advocate and a leader in accessible project development from Heathrow Airport, to find out how instead of expecting people to adapt to the world, we can make efforts to adapt the world to the people who live in it.
Guests include:
How do you design customer-centric operations/business?
Happy customers means happy business right? So, how do you make sure that the customer’s voice isn’t lost in the maelstrom of all the moving parts of your business?
A common failing across multiple sectors and industries, in this episode we discuss how you can overcome it with a world-renowned expert in culture change and employee experience and a hugely experienced Head of Train Service delivery, as we find out how to put the customer at the heart of your business and create a step-change in performance by changing your business culture.
Guests include:
How do you create a seamless visitor experience?
Whether it’s a world-class sporting arena, art gallery, music festival or museum, how do you create an experience for visitors that will keep them coming back for more?
In this episode, we draw on experts from a variety of sectors to uncover what the key factors that go into creating a seamless visitor experience.
Guests include:
How can we get to new ideas and solutions?
Set against the backdrop of the prolific rise of AI and the pace of technology and innovations continuing at a pace, what is the best way to get to genuinely innovation and creative solutions?
In this episode we delve into how design principles, and creative storytelling as well as new technology have been used in transformation projects, both large and small.
Guests include:
How do you create spaces for all?
Discover the fascinating world of human-centered design in two vastly different domains - museums and airports!
In this captivating episode, we bring together two incredible guests: Fiona Slater, the Head of Access and Equity at Science Museum Group and Kirk Goodlet, Senior Director who specialises in strategic planning, border facilitation, biometric technologies, the future of mobility and helping organisations identify and remove barriers to equal access.
Guests include:
Kirk Goodlet
Kirk is a strategic and cross-functional leader with experience in both private and public sectors. In his role at InterVISTAS, he specialises in strategic planning, border facilitation, biometric technologies, the future of mobility, and helping organizations identify and remove barriers to equal access. Kirk believe in a future in which transportation is truly barrier-free.
Fiona Slater
The Head of Access and Equity at Science Museum Group